Executive Vice President, Chief Customer and Sales Officer
With over 20 years of experience Chad has a long and successful track record of driving customer success. Beginning his career in operational and IT roles with a number of B2B and B2C manufacturer and consumer goods organizations, Chad went on to found and rapidly grow his own customer relationship management (CRM) consultancy, focused on delivering digital experiences to many leading global brands. For the last decade Chad has helped define customer success frameworks and roll-out effective processes for cloud and managed services transformation at software companies globally.